Case Study - SaleForce Section 508 WCAG 2.1 AA website

Accessible SalesForce.com ecommerce store

International Connections Academy is an accredited, online private school serving students in grades K–12 throughout the United States and abroad. In search for a modern, mobile-friendly, and accessible shopping cart solution, the International Connections Academy management chose eZe Store by Ida Apps. eZe Store is the most comprehensive shopping cart solution for Salesforce. eZe Store is built on Force.com platform and is seamlessly integrated with Salesforce.com, the world's number one sales and CRM application.

As part of this initiative, the built-in eCommerce user interface in eZe Store was replaced by the accessible templates offered on http://accessible-template.com/ by Sharon Shaked. This template complies with Section 508 & WCAG 2.1 AA and is built based on Assets framework, Bootstrap 3.3, and jQuery-ui. As part of the collaboration between Ida Apps and Sharon Shaked, the accessible template was further customized to better fit the specific needs of International Connections Academy. It took approximately 4 weeks to complete this project, and the new online store https://store.internationalconnectionsacademy.com went live on January 2016.

Some of the pros we have listed under this implementation:

• Increase revenue and reduce errors by making it easy for customers to find the exact courses they are looking for while searching through a large volume of course offerings.
• Streamline the purchase process by allowing customers to register courses for multiple students at once.
• Simplify the enrollment process for returning customers with tailored Up-Sell and Cross-Sell feature based on customer purchase history.
• Engage with your customers by offering modern and mobile-friendly product catalogue optimized for the education industry.

The benefits of using eZe Store for your website:

• eZe Store is built entirely on Force.com, and it seamlessly integrates with your exiting sales processes. Being fully customizable, eZe Store provides you with full access to the source code, i.e. Apex Classes and VisualForce Pages. Using Sites Technology, eZe Store enables you to host your online store on Salesforce and take full advantage of the reliability of cloud based hosting solution.
• Industry-Specific Shopping Cart Templates: Fully engage your customers and provide unique shopping experience by using one of the eZe Store Industry-Specific Add-on Templates.
• Multi-Currency Solution: Grow your global business with eZe Store Multi-Currency add-on module.
• Multilingual Solution: Reach customers worldwide with eZe Store Multilingual add-on module, and offer products and services in your customer's language of choice.
• Section 508 and WCAG Compliant solution: Offer products and services which are accessible to those with disabilities with eZe Store Section 508 and WCAG Compliant templates.